Family Health Manager
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Have a question? We're here to help. Use the Help Links on the right to access your question quickly. Our help topics are here to assist in your use of the Family Health Manager Account, Find a Provider, Find Health Information and Find Events & Classes tools within this site.
What is the Family Health Manager?

The Family Health Manager is a set of tools that help you Find Providers, Health Information and Events & Classes. You can also create a Family Health Manager account to manage personal health information for yourself and each family member you add to your account.

The Family Health Manager account enables you to:

  • Organize your family's health information in one place, where you can easily update it online at your convenience. See: Family Health Manager home page.
  • Receive preventive health recommendations from the United States Preventive Services Task Force (USPSTF) and the Centers for Disease Control and Prevention (CDC). Your health recommendations are based on the information you enter in your profile(s).
  • Save and organize relevant providers, health information and events.
  • Identify health interests and goals to create an interactive, personal health experience.
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Who can use the Family Health Manager?

The Family Health Manager is free and open to any individual visiting this site; however, you must be 18 years of age to create an account. You do not need to be a current patient of this health care organization to use the Family Health Manager.

Privacy Policy and Terms of Use

Upon registering for a Family Health Manager account, please read and agree to the Family Health Manager Terms of Use. See: Terms of Use and Privacy Policy.

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How do I use the Family Health Manager?

Create an Account

Follow these steps to register for an account:

  1. Select the Register link to view the online form.
  2. Complete the form and select the Create Your Account button.
  3. You'll receive a welcome email from the Family Health Manager.
  4. Sign in using the email address and password you provided during registration. See: Family Health Manager sign in page.

Answer Questions for Customized Recommendations

To complete your profile, go to the My Overview, My Profiles section of the left navigation. Select your name and complete the remainder of the form. The Additional Information questions we ask in the form will enhance the custom recommendations from the United States Preventive Services Task Force (USPSTF) and the Centers for Disease Control and Prevention (CDC).

Add Family Members

To add additional family members, select the Add a Family Member button found in the My Overview, Family Profiles section of the left navigation. Complete the form and select the Save Profile button. The Additional Information questions we ask in the form will enhance the custom recommendations from the United States Preventive Services Task Force (USPSTF) and the Centers for Disease Control and Prevention (CDC).

Remove Profile in the Family Health Manager

To remove a family member from your account, select the family member's name in the My Overview, Family Profiles section in the left navigation. At the bottom on the form, select the Delete Family Member link and confirm.

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Family Health Manager Settings

Settings can be accessed through the Settings button in the left navigation. In the My Account Settings page of the Family Health Manager, you can opt out of website emails and recommendation reminders, change your password, change your email address, and update your reminder question.

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Sign in to the Family Health Manager

To access your Family Health Manager account, go to the Family Health Manager home page and enter your Email and Password. See: Family Health Manager home page.

Trouble signing in?

If your access is blocked, you will be asked to enter your email address and a temporary password will be sent to you. To reset your password, select the Forgot password link located on the Family Health manager home page.

Signed out unexpectedly?

You will automatically be signed out if you've been inactive for 120 minutes or more. When that happens, simply log back in to the Family Health Manager.

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Recommendations Overview

What is the USPSTF?

The USPSTF (U.S. Preventive Services Task Force) is an independent panel of non-Federal experts in prevention and evidence-based medicine and is composed of primary care providers (such as internists, pediatricians, family physicians, gynecologists/obstetricians, nurses, and health behavior specialists).

The USPSTF conducts scientific evidence reviews of a broad range of clinical preventive health care services (such as screening, counseling, and preventive medications) and develops recommendations for primary care clinicians and health systems. These recommendations are published in the form of "Recommendation Statements."

These Recommendation Statements are what you see published in your Family Health Manager.

The USPSTF strives to make accurate, up-to-date, and relevant recommendations about preventive services in primary care.

To learn more detailed information about the USPSTF, including how it operates, current members and partners, and background information, please visit: http://www.uspreventiveservicestaskforce.org/about.htm.

For the USPSTF to recommend a service, the benefits of the service must outweigh the harms. The USPSTF focuses on maintenance of health and quality of life as the major benefits of clinical preventive services, and not simply the identification of disease.

To learn more detailed information about the USPSTF recommendation process, methods, commentary, and resources for practice, please visit: http://www.uspreventiveservicestaskforce.org/methods.htm.

What is the CDC?

The Centers for Disease Control and Prevention's (CDC) Advisory Committee on Immunization Practices (ACIP) publishes recommendations on immunizations for children.

These recommendations are what you see published in your Family Health Manager.

For more on the ACIP's current recommendations on immunizations, please refer to the National Immunization Program Web site at: http://www.cdc.gov/vaccines/recs/schedules/default.htm.

The United States Preventive Services Task Force (USPSTF) and the Centers for Disease Control and Prevention (CDC) recommendations are based on age, gender and other questions in your Family Profile(s). Each individual's health situation is unique, so before acting on this information please contact your provider for more detail about these recommendations and what is best for you.

Review Recommendations

Some of your recommendations will appear on the My Overview page of the Family Health Manager. To view a recommendation, select the recommendation name. To view all your recommendations, select the See all (name's) Recommendations button. This page will display all current, upcoming, complete and dismissed recommendations. To view recommendations in these categories, slide the red arrow to the left or right.

Improve your Recommendations

To improve the recommendations provided to you and your family members, select the family member's name in the My Overview, My Profiles section on the left navigation. Answer the Additional Information Questions and select the Save Profile button.

Set a Recommendations Reminder

If you would like an email reminder of a recommendation, select the recommendation to view. Select a date for the reminder to occur on and choose if you would like to be reminded once or repeated monthly, every three months, every six months, or yearly. You will receive an email reminder sent to the email address listed in your profile at the frequency you have selected.

Complete a Recommendation

If you have already completed a recommendation, select the Recommendation Complete button located within the recommendation profile page. The system will store the recommendation with your completed recommendations.

Dismiss Recommendations

If a recommendation does not apply to you, select the Dismiss Recommendation button located within the recommendation profile page. The system will store the recommendation with your dismissed recommendations.

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Interests Overview

You can receive personalized provider, health information, and event suggestions by adding interests to your Family Health Manager profile.

Add Interests to your Profile

To add an interest to your profile, select the Add Interests link in the My Overview section of the left navigation. Choose the family member you would like to add the interest to and select the Add New Interests button. Use the check boxes to select common interests or add your own interest by typing the interest in the box at the bottom of the form and select the Add Interest button. The Family Health Manager will search for similar interests and display them below. If an interest does not match one from the database, it will indicate that the interest will not be linked to resources. This means you will not see personalized suggestions from the Family Health Manager for that interest.

Once you have saved interests to your profile, you will see personalized provider, health information, and event suggestions in the May we suggest? section of the My Overview page of the Family Health Manager.

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Goals Overview

You can create and track your health goals with customized reminder messages in the Goals section of the Family Health Manager.

Add Goals to your Profile

To add goals to your Family Health Manager profile, select the Add Goals link in the My Overview section of the left navigation. Choose the family member you would like to add goals to and select the Create a New Goal button.

Complete the Goal Basics and Reminder sections and select the Save Goal button.

Goal Reminders

If you would like an email reminder of a goal, select the reminder frequency from the drop down in the Reminders section of the goal form. Choose if you would like to be reminded daily, weekly, monthly, or yearly. You will receive your custom email reminder sent to the email address listed in your profile at the frequency you have selected.

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Find a Provider

To search for a provider, select the Find a Provider link in the top navigation. You can search for a provider by Keyword, Location, or by Provider Name. See: Find a Provider.

Search for Providers by Keyword

To search for a provider by keyword, enter a specialty, condition or keyword in the box provided. You must also enter either a ZIP code or city name and state. The search is defaulted to a radius of 10 miles from your ZIP code or city. You can change the radius by selecting a different distance from the drop down.

If you would like to narrow your search results, select options from the following dropdowns: Gender, Years of Experience, Hospital Affiliation, and/or Additional Language Spoken.

Once you have entered your search criteria, select the Find Providers Button.

Here's how we deliver your provider results:

  1. First, we remove any providers that do not fit your specific criteria (other than keyword). An example would be if you chose to view only female providers, we will not show male providers in your search results.
  2. Second, we attempt to give priority to the closest results related to your keyword by trying to match that keyword with relevant providers. For example, if you have an exact match on a keyword, those providers will be listed first. Other related results are lower in the results list.
  3. Next, we give priority to providers that are accepting new patients and those that are affiliated with this health care organization.
  4. Finally, within a category of results, we deliver the providers closest to the ZIP code you provided.

Search for Providers by Location

To search for a provider by Clinic Name, begin entering a clinic name in the box provided. The system will produce a list of results that match the clinic name you have provided. You may also search for a provider by either a ZIP code or city name and state.

If you would like to narrow your search results, select options from the following dropdowns: Gender, Years of Experience, Hospital Affiliation, and/or Additional Language Spoken.

Once you have entered your search criteria, select the Find Providers Button.

Here's how we deliver your provider results:

  1. First, we remove any providers that do not fit your specific criteria (other than clinic name, city or ZIP code). An example would be if you chose to view only female providers, we will not show male providers in your search results.
  2. Second, we give priority to providers that are accepting new patients and those that are affiliated with this health care organization.
  3. Finally, within a category of results, we deliver the providers closest to the clinic name, city or ZIP code you provided.

Search for Providers by Name

To search for a provider by name, enter all or part of the provider's first name and/or last name.

Here's how we deliver your provider results:

  1. We attempt to give priority to the closest results related to the letter(s) or name(s) you have entered by trying to match the letter(s) or name(s) with relevant providers.

Provider Search Results

Search results are displayed based on the criteria you entered. If you would like to make changes to your search, enter new search criteria in the Find a Provider box and select the Find Providers button. You can also change your search results by selecting or deselecting the check boxes within the Specialty and/or Primary Care dropdowns.

Above the search results map, you can sort the results by Best Match, Distance from You, or Alphabetically. Select the sort criteria and the system will automatically re-sort the results.

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View a Provider Profile

To view detailed information about a provider, select the provider's name from your search results or from the list of providers on the Find a Provider main page. A provider profile may contain information about the provider's:

  • Specialties and Board Certified Specialties
  • Conditions treated
  • Gender
  • Languages spoken
  • Credentials
  • Payment information
  • Location(s)
  • Hospital Affiliation(s)

You can also view information about the provider's organization by selecting the View Provider's Organization button under the provider name.

Save a Provider Profile to the Family Health Manager

See the Save a Provider Profile section of this page.

Share a Provider Profile

If you would like to share a provider profile with friends or family, select the Share button located on the provider profile page. You will be asked to complete a short form with the recipient's email address. You may enter up to 3 email addresses, separated by a ";" You may edit the other fields to produce a more custom message.

Like a Provider

If you would like to show support for a particular provider, you can "like" him or her by selecting the Like button in that provider's profile page. No personal information will be shared when you select the Like button on a provider profile.

Print a Provider Profile

For a printer-friendly version of a provider profile, select the Print button on the provider's profile page.

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Find Health Information

Use the button(s) and/or links on the Find Health Information page to view and search for health information.

Search for Health Information by Keyword

To search for health information by keyword, enter a procedure, condition or keyword in the box provided. Select the Find Health Information button.

Search for Health Information Alphabetically

To search for health information alphabetically, select the letter of the alphabet that your search term begins with. A list of results will appear in alphabetic order. To view the health information, select the item from the list.

Health Information Search Results

Health information search results are displayed as either from the health care organization's custom content or from the health encyclopedia. If you would like to view images and/or media items related to your search, select the Images and/or Multimedia check boxes at the top of your search results.

Save Health Information to the Family Health Manager

See the Save Information from the Library section of this page.

Share Health Information

If you would like to share health information with friends or family, select the Share button located on the article page. You will be asked to complete a short form with the recipient's email address. You may enter up to 3 email addresses, separated by a ";" You may edit the other fields to produce a more custom message.

Print Health Information

For a printer-friendly version of health information, select the Print button on the article page.

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Find Events and Classes

To search for an event and/or class, select the Find an Event/Class link in the top navigation. You can search for an event and/or class by topic or view all upcoming events and classes. See: Find an Event/Class.

Search for Events and Classes by Topic

To search for an event or class by topic choose the Topic and Class Series from the drop down lists. Enter an optional Date Range, ZIP Code or City name. You can also refine your search by selecting a Distance from the drop down as well as Type of event or class, and if there is a cost associated with the event/class.

Once you have entered your search criteria, select the Find Events & Classes button.

Browse Upcoming Events

If you would like to view all upcoming events and classes, select the Browse Upcoming Events button. A list of events and classes will be displayed.

Events and Classes Search Results

Search results are displayed based on the criteria you entered. If you would like to make changes to your search, select the Change Criteria button in the Refine Your Search box on the right side of the page. Select the Start New Search to start over.

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View an Event or Class Profile

To view detailed information about an event or class, select the event/class name from your search results or from the list of Featured Events & Classes on the Find Events & Classes main page. An event and/or class profile may contain information about:

  • Event description
  • Contact information
  • Speaker(s)
  • Event prep
  • Fee information
  • Registration information

Save Events and Classes to the Family Health Manager

See the Save Events and Classes section of this page.

Share Events and Classes

If you would like to share event and class information with friends or family, select the Share button located on the event & classes page. You will be asked to complete a short form with the recipient's email address. You may enter up to 3 email addresses, separated by a ";" You may edit the other fields to produce a more custom message.

Print Events and Classes

For a printer-friendly version of event and/or class profile, select the Print button on the article page.

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Save Information to your Family Health Manager Account

You can save providers, health information, and event/class information to your profile for future access.

Save a Provider Profile

You have the option to save provider information from either this site's provider finder or by manually entering provider information into the Family Health Manager. To start, click on the Add Providers link located in the My Providers section of the left navigation. You will have the option to search for a provider to save from this site's provider finder or you can manually enter a provider's information if that provider is not affiliated with this health care organization.

Save Information from the Library

You have the option to save health articles from either this site or by manually entering articles into the Family Health Manager. To start, click on the Add Articles link located in the My Library section of the left navigation. You will have the option to search for a health article to save from this site or you can manually enter an article that is not found on this site.

Save Events and Classes

You have the option to save events and classes information from either this site or by manually entering class and event information into the Family Health Manager. To start, click on the Add Events link located in the My Events section of the left navigation. You will have the option to search for a class or event to save from this site or you can manually enter class or event information if that class or event is not listed on this site.

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Technical Support

If you encounter an error, or have technical support questions, please email wellclicks support at support@wellclicks.com.

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